Guest Check-out Checklist
Guest Information
Room Status
Check-Out Process
Follow-up/Customer Service
Use in Manifestly
Guest Check Out Checklist for Hotels & Hospitality
Hotels and hospitality businesses juggle a lot of details. Taking the time to create and use a guest check out checklist can help ensure that you don't miss any important steps. To help you get started, here is a guest check out checklist that you can use for your hotel or hospitality business.
Guest Check Out Checklist
To make sure your customer's stay is smooth and efficient, you need to make sure that all of the tasks associated with the check out process are completed. Here is a checklist of the tasks that you should complete before the guest checks out of your hotel or hospitality business:
- Greet the guest and thank them for their stay
- Confirm their check out date and time
- Check their room for any damages
- Check their room for any items left behind
- Collect all keys, cards, and access cards
- Collect any outstanding payments
- Check the minibar and charge the guest for any items used
- Provide a receipt to the guest
- Provide information about local attractions and restaurants
- Invite the guest to leave feedback about their stay
By following this guest check out checklist, you will ensure that you have completed all of the tasks associated with the check out process. This will help make your customers' stays as smooth and efficient as possible.
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